Welcome to Milo. We are committed to protecting your privacy and ensuring a safe experience. This Privacy Policy explains how we handle your information when you use our emotional community app.
1. Information We Collect
Milo is designed with privacy in mind. We may collect the following information:
- Profile Information: Nickname, bio, and avatar image you choose to create
- User Content: Posts, comments, and messages you create within the app
- Interaction Data: Hugs, Companionship, and Likes you give or receive
- User Preferences: Settings, blocked users list, and app configuration
- Images: Photos you choose to upload for your profile or posts
2. How We Store Your Information
We implement secure storage mechanisms to protect your data:
- Your data is stored securely and protected using industry-standard encryption
- We implement appropriate technical and organizational measures to safeguard your information
- Your data remains under your control and you can delete your content at any time
3. Anonymous Posting
When you choose to post anonymously:
- Your nickname and profile picture will not be shown with the post
- Other users will see the post as coming from an anonymous user
- The anonymous status is permanent and cannot be changed for that specific post
- You can still manage and delete your anonymous posts from your profile
4. How We Use Your Information
Your information is used solely to provide app functionality:
- Display your profile information to other users (unless posting anonymously)
- Enable you to create and share posts and comments
- Facilitate private messaging with other users
- Track your interactions (Hugs, Companionship, Likes) within the app
- Maintain your preferences and settings
- Implement blocking and reporting features for your safety
5. Information Sharing
We value your privacy:
- We do not sell your personal information to third parties
- We do not share your personal information except as described in this policy
- Other users can only see information you choose to share publicly through posts and your profile
- We may share aggregated, non-personally identifiable information for analytics purposes
6. User Safety Features
We provide tools to help you control your experience:
- Block Users: Prevent specific users from appearing in your feed or messaging you
- Report Content: Flag inappropriate content or behavior. Contact information for reporting is available directly within the app
- Anonymous Posting: Share without revealing your identity
- Content Control: Delete your own posts, comments, and messages at any time
- Immediate Feed Control: You can immediately remove any post from your information feed at any time through the app's interface
- Content Filtering: We employ automated and manual content filtering systems to detect and prevent inappropriate content
24-Hour Response Commitment: All reports of inappropriate content or abusive behavior are reviewed and acted upon within 24 hours. When violations are confirmed, we immediately delete the offending content and permanently ban the violating user. We maintain a zero-tolerance policy for offensive content and abusers.
7. Age Restriction
Milo is strictly for users aged 18 and above. By using this app, you confirm that you are at least 18 years old. We do not knowingly collect information from users under 18. If we become aware of any user under 18, we will take appropriate action.
8. Photo Library Access
The app requests access to your photo library solely to:
- Allow you to select and upload profile pictures
- Enable you to attach images to your posts
- Selected images are processed and stored securely
- You can deny photo access, but this will limit your ability to use image features
9. Data Security
We implement security measures to protect your information:
- We use industry-standard encryption to protect your data
- We implement secure protocols for data transmission and storage
- We regularly review and update our security practices
- We restrict access to your personal information to authorized personnel only
10. Data Retention and Deletion
You have control over your data:
- You can delete individual posts and comments at any time
- You can request deletion of your account and associated data
- Deleted content will be removed from our systems within a reasonable timeframe
- Some information may be retained for legal or security purposes
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: support@milo.com
Summary: Milo respects your privacy. We implement strong security measures to protect your information. We don't sell your data to third parties. You have control over what you share and with whom.